ERP Support Systems Analyst

  • Location: Dunfermline
  • Full-time / Permanent
  • Monday to Friday, 8.30am to 5pm
  • £Competitive + Excellent Benefits
  • Reporting to: Group IT Director


The Role:

This is a dynamic role, working as part of a small diverse team, you are responsible for the support, development, and maintenance of business applications and reporting systems. There will also be a small element of general IT support and project work involved in this role. 

In order to be successful in this role, you should ideally be degree educated with previous end user experience in an ERP Application Support / Development role in a manufacturing environment.

Key Responsibilities:

  • Implementing and supporting ERP systems in a manufacturing environment – Preferably SAP S/4 Hana
  • Development and maintenance of reporting systems including BI dashboards
  • Support and administration of Microsoft SQL Server and SSRS environments
  • Identifying business process improvements and solutions through the use of ERP systems.
  • Successfully manage projects to deliver change management and process improvement programmes
  • Developing system & user procedures  
  • Provide help desk support and problem solving


About You:

To succeed in this role, you’ll need a strong background in ERP Systems and the ability to work across multiple sites in a fast-paced environment.

  • Hands-on experience of implementation, testing, support, continual development and maintenance of software-based business systems, in particular ERP
  • Strong technical skills relating to SQL databases and ERP architecture
  • Advanced Microsoft 365 skills
  • Business Analysis experience
  • Experience of electronic document distribution/delivery systems
  • Excellent communication and customer interaction skills
  • Enthusiastic team player and relationship builder
  • Ability to take responsibility and ownership
  • Self-motivated driven individual
  • Strong technical, analytical and problem-solving skills
  • Good project management skills


About BSW:

BSW Group is the largest timber and forestry business in the UK, with operating divisions spanning the whole supply chain, from tree nurseries and woodland management to sawmilling and pallets.

We market 35 million saplings annually through the country’s leading commercial tree nursery, have planted a billion trees through Tilhill Forestry, supply sustainable timber products to an array of industries as BSW Timber, and manufacture millions of pallets a year as Scott Pallets. We work to keep industry moving and aim to be the most technically advanced timber business in the country.

BSW operates as a collection of experts – an interconnected circle, where everyone and everything works together, allowing the business to constantly innovate as our people thrive.

With an ethos to use everything and waste nothing, we leverage technology and cutting-edge practices to supply the diverse demands of the UK, helping to build sustainable worlds.


Benefits: 

In return, you can look forward to developing a long-term career with one of the industry’s leading employers. As well as the competitive salary, this position includes other benefits such as:

  • The role comes with a competitive pay and benefits package
  • Discounted rates on BSW products, including Woodfuel Direct.
  • Access to an employee benefits portal with exclusive deals and discounts on high street brands, utilities, dining, and more.
  • Confidential 24/7 wellbeing support.
  • Cycle to Work Scheme.
  • Funded learning and development opportunities to support your career growth.
  • A company-provided life assurance policy.


Closing date for applications: 30th November 2026

The Company’s Job Applicant Privacy Notice is available on www.bsw.co.uk/careers/terms

We encourage you to submit your application at the earliest opportunity as we reserve the right to close this vacancy prior to the published closing date should we receive a sufficient amount of applications.

INDG2

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Salary

Market Rate
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Hours

40 hours/week Monday-Friday
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Contract type

Permanent

Location

Dunfermline

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