Warehouse Shift Manager – Nights
BSW Timber Solutions Ltd – Stoke-on-Trent
BSW Timber Solutions Ltd are part of the highly successful BSW Group, one of the UK's largest integrated timber and forestry businesses. We are a leading manufacturer and distributor supplying major DIY retailers nationwide.
We're looking for an experienced and motivated Warehouse Shift Manager – Nights to join our Stoke-on-Trent operation. This is a key leadership role responsible for overseeing night shift operations, ensuring the safe, efficient and effective movement of products through our warehouse and distribution processes.
Reporting to the Operations Manager, you'll lead and develop the night shift team, driving operational performance, maintaining high standards of health and safety, and ensuring we consistently deliver a first-class service to our customers.
Main responsibilities
- Lead and manage all aspects of night shift operations, ensuring productivity, efficiency and service delivery targets are achieved.
- Provide effective leadership, coaching and support to shift supervisors, FLT drivers and warehouse administration teams, promoting a positive and accountable working environment.
- Champion health, safety and environmental standards, ensuring compliance with company policies, safe working practices and operational procedures.
- Oversee the end-to-end warehouse operation, from order processing and picking through to loading and dispatch, ensuring accuracy, quality and on-time delivery.
- Plan and coordinate workforce requirements, ensuring effective deployment of resources to meet operational demands.
- Monitor shift performance, identify opportunities for improvement and implement actions to enhance productivity, quality and operational efficiency.
- Conduct regular site inspections, operational audits and safety checks, ensuring hazards, risks and areas of concern are promptly addressed or escalated.
- Ensure effective communication across shifts, including clear team briefings, accurate handovers and timely reporting of operational performance and issues.
- Maintain high standards of housekeeping, stock control and overall warehouse organisation.
- Work collaboratively with the wider operations management team to support continuous improvement and achieve business objectives.
What we're looking for:
- Proven experience in a Shift Manager or similar operational leadership role within a busy warehouse, logistics, distribution or manufacturing environment.
- Strong people management skills, with the ability to lead, motivate and develop teams while maintaining high standards of performance and accountability.
- A sound understanding of warehouse operations, health and safety requirements and operational best practices.
- Excellent organisational, planning and problem-solving skills, with the ability to make confident decisions in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to build effective working relationships across all levels of the business.
- Confidence using warehouse management systems and Microsoft Office applications, particularly Excel, Word and Outlook.
Why join us?
You'll join a well-established UK manufacturing and distribution business, taking on an important leadership role within our Stoke-on-Trent operation.
This is an excellent opportunity to take ownership of a busy night shift, develop a high-performing team and make a meaningful contribution to operational performance, continuous improvement and customer service.
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